Terms and Conditions

These Terms and Conditions govern access to and use of Memo Casino by players located in the United Kingdom. By creating an account or using the platform, the player confirms acceptance of these terms in full. If any provision is not agreed with, access to the services should not be used.

Eligibility

Access to Memo Casino is strictly limited to individuals aged eighteen or over. By registering, the player confirms that all information provided is accurate and that they meet the legal age requirement. The operator reserves the right to request documentation to verify identity and age at any time.

Account Registration

Each player is permitted to hold only one account. Registration details must be truthful, complete and kept up to date. Duplicate, false or misleading accounts may be suspended or permanently closed. The operator may refuse registration at its sole discretion in line with regulatory obligations.

Verification Requirements

Identity verification is mandatory under UK regulatory standards. Players may be required to provide photographic identification, proof of address and evidence of payment method ownership. Withdrawals may be delayed or declined until verification has been completed successfully.

Deposits and Payments

All deposits must be made using payment methods registered in the player’s own name. Credit card gambling restrictions applicable in the United Kingdom apply. The operator reserves the right to limit or decline transactions in accordance with anti-money laundering and fraud prevention procedures.

Withdrawals

Withdrawal requests are subject to internal review, including security and compliance checks. Processing times may vary depending on the payment method selected. The operator may request additional documentation before approving a withdrawal. Funds may only be withdrawn to a payment method held in the player’s name.

Bonuses and Promotions

All promotional offers are subject to specific terms, including wagering requirements, maximum stake limits, expiry periods and game contribution rules. Failure to comply with bonus terms may result in the forfeiture of bonus funds and associated winnings. The operator reserves the right to amend or withdraw promotions at any time.

Fair Play

All games operate using certified random number generator technology or approved live streaming systems. Any attempt to manipulate, exploit or misuse the platform, including the use of automated software or collusion, may result in account suspension and confiscation of funds.

Responsible Gambling

Players are encouraged to use available responsible gambling tools, including deposit limits, cooling-off periods and self-exclusion options. Participation in national self-exclusion schemes may restrict access to the platform in accordance with UK regulations.

Account Suspension and Closure

The operator reserves the right to suspend or close an account where there is suspicion of fraudulent activity, breach of these terms, regulatory non-compliance or other legitimate concerns. Where appropriate, remaining balances will be handled in accordance with legal and regulatory requirements.

Limitation of Liability

Memo Casino shall not be liable for losses resulting from misuse of the platform, technical interruptions beyond reasonable control or failure of the player to maintain secure account credentials. Players are responsible for safeguarding their login details.

Amendments to Terms

The operator may update these Terms and Conditions from time to time to reflect regulatory changes or operational updates. Continued use of the platform following amendments constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by applicable United Kingdom laws and regulatory standards. Any disputes shall be handled in accordance with relevant legal procedures and regulatory guidance.